Released on: September 17, 2007, 7:23 am

Press Release Author: Kristen Keller/ MRB Public Relations

Industry: Telecommunications

Press Release Summary: NeoPhonetics announced the availability of a new Remote VoIP
Network Readiness Assessment tool from Apparent NetworksTM - AppCritical Remote
Network Assessment (RNA).

Press Release Body: TINLEY PARK, IL - (September 17, 2007) - NeoPhonetics®, a
telephony provider that designs, implements and supports custom VoIP systems for
enterprises, today announced the availability of a new Remote VoIP Network Readiness
Assessment tool from Apparent NetworksTM - AppCritical Remote Network Assessment
(RNA). Made possible through the NeoPhonetics' partnership with Polycom Inc.,
AppCritical RNA is a new, custom-designed software that remotely assesses any
network's VoIP readiness in less than three hours.

To date, NeoPhonetics has used AppCritical RNA in situations such as pre-qualifying
customer networks as VoIP ready; diagnosing network issues in complex integration
projects; validating network design and implementation work for meeting voice
transmission standards; and lead generation for large VoIP installation projects.
With AppCritical RNA, NeoPhonetics quickly determines whether an enterprise customer
is ready for a VoIP deployment - pinpointing the exact cause and location of issues
on the network, and allowing NeoPhonetics to easily fix problems.

"Through our partnership with NeoPhonetics, businesses now have a solution to
address the largest hurdle to date in implementing rapid, high-quality VoIP systems
- network readiness problems," said Charles Wiseman, Polycom director of Global
Services Marketing. "We knew AppCritical would have a wide variety of applications
and NeoPhonetics has proven its value in many situations."

How AppCritical RNA Works
After a NeoPhonetics network engineer obtains answers to a few technical network
configuration and Internet connection questions, AppCritical RNA actively sends test
packets to any network worldwide, with which it determines network characteristics
and voice quality. Based on this evaluation, AppCritical RNA delivers an
easy-to-understand report on basic connectivity, latency and voice traffic issues
associated with managing voice packets on a data network. Every report delivered to
NeoPhonetics' customers is custom designed by internal engineering staff to address
the unique needs and issues associated with each customer's network. The entire
network assessment process takes place without sending staff to customer sites.

"The AppCritical RNA tool fits nicely into NeoPhonetics' long-term strategy to
deliver rapid, customized, high availability and easy-to-manage VoIP systems
worldwide," said Chad Agate, CEO of NeoPhonetics. "We continue to make significant
strides toward our goal to deliver customized VoIP IP PBX systems worldwide within
96 hours of customer engagement. This tool is our rapid, cost-effective network
qualification, diagnostic, quality control and network certification answer."

Additional AppCritical RNA Benefits
. Automates and standardizes a 10-hour engineering service into less than a two-hour
process.
. Has built-in reporting modules that enable professional customer communications.
. Assesses converged voice and data networks in an easy to use and understand manner.
. Licenses cost less and are faster than licenses previously used for network
diagnostics.
. Use of a remote network diagnostic tool with built-in reporting provides
NeoPhonetics with easily understood third-party validation.

NeoPhonetics' experience with AppCritical RNA to date has led it to begin evaluation
of incorporating it into the NeoPhonetics Unified Management System (NUMS), which
delivers high availability Asterisk®/Polycom® VoIP systems to enterprises and will
launch in late October.

Agate continued, "Our engineers had a healthy skepticism when they first used this
tool, because they are not always able to validate the results provided by other
diagnostic tools we have tried. AppCritical RNA, however, provides accurate
information for our engineers to perform more advanced diagnostics on a network."

About NeoPhonetics
NeoPhonetics designs, implements and supports custom VoIP telephony systems for
enterprises with at least fifty employees. With a specialty in open source Asterisk®
installations, NeoPhonetics creates solutions that offer more features, flexibility
and cost effectiveness than traditional telephony systems. In 2006, NeoPhonetics
received the "Entrepreneurial Company of the Year Award" by Frost & Sullivan for its
role as an emerging company with vast potential in the enterprise telephony
equipment services market. Additional information can be found at
www.neophonetics.com.

NeoPhonetics and the NeoPhonetics logo are registered trademarks of NeoPhonetics.
Asterisk and the Asterisk Business Edition are registered trademarks of Digium Inc.
Polycom and the Polycom logo are registered trademarks of Polycom. Apparent
NetworksTM and AppCritical are trademarks of Apparent Networks.


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Web Site: http://www.neophonetics.com

Contact Details: Kristen Keller
Senior Account Executive
MRB Public Relations
732-758-1100, ext. 107
kkeller@mrb-pr.com